
Health & Care
Empowering Better Care
InterSystems’ advanced software empowers providers, the NHS, medical technology innovators, software developers, clinical laboratories, and life sciences companies to deliver better care.
Empowering Better Care
Effective and meaningful health information sharing, whether within a hospital or across an entire region, is the foundation for improving the quality, accessibility, and efficiency of health and care around the world. InterSystems has provided the foundation for successful, connected healthcare innovation around the world for over 35 years.
Bringing the right information to the right people at the right time remains an elusive goal for most healthcare organisations. We are dedicated to working with the NHS and other healthcare organisations to be successful and achieve digital transformation. That is our shared passion, and it drives a continual commitment to excellence in our software and services.

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News
InterSystems Named a Visionary in First-Ever Gartner Magic Quadrant for Cloud Database Management Systems
New report acknowledges InterSystems concurrent operational, analytics and machine learning capabilities Cambridge, Mass, December 1, 2020 – InterSystems, a creative data technology provider dedicated to helping customers solve the most critical scalability, interoperability, and speed problems, has been named a visionary in the first Gartner Magic Quadrant for Cloud Database Management Systems (DBMS). Of the […]

News
Article
Has the global pandemic forced a change in the way we think of Laboratory Systems for the future?
The nature of laboratory testing is rapidly changing, prompting an urgent rethink of historical models of delivery to improve patient care. The recent significant increase of testing required to cope with the COVID-19 pandemic, continued market consolidation, rapid advances in automation, genomic testing, and the increased use of point-of-care testing (PoCT) has prompted major shifts […]

News
Coverage
What challenges are facing the medtech industry right now?
InterSystems’ John Kelly has more than 20 years’ experience in healthcare IT. Here, talks about the challenges that come with vast amounts of data and how Covid-19 has changed the rules in the medtech industry. Medical devices are a major part of the future of healthcare. It’s also a major industry in Ireland – according […]

News
InterSystems Launches HealthShare® Care Community to Coordinate Personalised Care Across Distributed Healthcare Systems
Extending InterSystems HealthShare proven interoperability capabilities, solution connects clinicians, caregivers and patients to improve patient outcomes. Eton, 24 November 2020. InterSystems, a creative data technology provider dedicated to helping customers solve the most critical scalability, interoperability, and speed problems, has today announced the launch of HealthShare Care Community™. The solution means care teams can […]

News
Coverage
Hospital Becomes One of the World’s First to Create Fully Digital Microbiology Lab
Bumrungrad International Hospital has used InterSystems TrakCare® Lab Enterprise to create one of the first fully digital microbiology laboratories in the world. The digitisation of end-to-end process in microbiology follows Bumrungrad’s go-live with the InterSystems TrakCare unified healthcare information system in October 2018 to support world-class care delivery throughout the hospital. The deployment included the […]

News
Coverage
Big NHS savings from electronic patient records
An NHS trust is on track to save £225,000 a year with electronic patient record system. North Tees and Hartlepool NHS Foundation Trust is one of the latest medical organisations to switch from paper-based to electronic patient records (EPR). Paper-based systems are still in use in many NHS organisations. These systems can be complex and, […]

News
Health Records on iPhone Now Available to InterSystems TrakCare® Customers in the UK
Health institutions using TrakCare in the UK can now offer patients a simple and secure way to access medical data ETON, and CAMBRIDGE, Mass. – 6 October, 2020 — InterSystems, a creative data technology provider dedicated to helping customers solve the most critical scalability, interoperability, and speed problems, today announced that UK customers of its […]

News
North Tees and Hartlepool NHS Foundation Trust on track to save quarter of a million pounds through e-Observations
InterSystems TrakCare® electronic observations, saves nurses nearly 10 weeks of time each year, and will help significantly reduce the risk of serious conditions in hospital wards Eton, 7 October 2020. By automating the process of collecting patient observations and delivering them to nurses and clinicians via InterSystems TrakCare®, North Tees and Hartlepool NHS Foundation Trust […]

News
InterSystems – September Newsletter
Please Opt-in to our newsletter InterSystems Insights – UK & Ireland news, product updates & events Email not displaying correctly? View it in your browser %%dynamic_content_777%% InterSystems Insights As a valued member of the InterSystems community, welcome to our latest edition of InterSystems UK & Ireland newsletter.As we adapt to a new world, InterSystems stands […]

Videos
Better Health Depends on Better Labs
Better health depends on better labs. That’s why InterSystems provides the technology necessary to build next-generation laboratory products. Our health informatics platform helps you build solutions that deliver a holistic, virtual patient record on demand, streamlined interoperability, real-time analytics, and mobile and responsive capabilities. Next-generation labs rely on innovative solutions. And as the power behind […]

News
InterSystems and Imprivata collaborate to enable fast and secure access to unified patient information
Single sign-on solution delivers fast, secure, and auditable access to TrakCare unified healthcare information solution Eton, UK – 27 Feb 20 — InterSystems, the global leader in health information technology is partnering with Imprivata®, the digital identity company for healthcare, to give clinicians secure access to patient and clinical data. Healthcare providers using InterSystems TrakCare™ […]

News
InterSystems Introduces Certification Program for HealthShare® HealthConnect, InterSystems IRIS®
CAMBRIDGE, Mass., July 24, 2020 – InterSystems, a creative data technology provider dedicated to helping customers solve the most critical scalability, interoperability, and speed problems, has introduced the InterSystems Certification Program – a new credentialing program offered through the company’s Learning Services. The InterSystems Certification Program offers exams and digital credentials to prove individual and […]

News
OnTrak News Flash Issue 5
The last introduction I wrote for this newsletter started as so many other articles do these days, with “As I sit at my desk at home…” This was not so long ago, yet working remotely was enough of a novelty that it warranted a mention. Not quite 8 weeks later, it feels the whole world […]

News
Article
Child Protection – Information Sharing: An integration mission to protect vulnerable children
Child Protection – Information Sharing: An integration mission to protect vulnerable children Accredited by NHS Digital, InterSystems has been working with NHS trusts to enable streamlined adoption of Child Protection Information Sharing. With urgency being placed on faster and wider uptake, pioneer sites could offer lessons for national acceleration, helping frontline staff across the country […]

News
Article
Plymouth NHS ICT Shared Service delivers cross organisational benefits
Using integration for clinical care transformation Plymouth NHS ICT Shared Service has established an industry- standards-based approach that integrates the IT for the cross- organisational care services that it supports. This has enabled its users to protect existing investments, streamline care processes, reduce costs and improve clinical outcomes. “We recognised the importance of integration to […]

News
Article
Leeds Teaching Hospitals NHS Trust ensures region-wide excellence in renal care
Leeds Teaching Hospitals NHS Trust ensures region-wide excellence in renal care with InterSystems HealthShare® The UK’s National Health Service (NHS) has established a “Putting Patients First” mandate to improve the patient experience. Each patient has a unique identifier so that Trusts across the UK can integrate care records and patient indices to improve data sharing […]

News
Article
Leeds Teaching Hospitals NHS Trust ensures excellence in oncology care through its Regional Master Patient Index
Leeds Teaching Hospitals NHS Trust ensures excellence in oncology care through its Regional Master Patient Index with InterSystems HealthShare® The UK’s National Health Service (NHS) has established a “Putting Patients First” mandate to improve the patient experience. Each patient has a unique identifier so that Trusts across the UK can integrate care records and patient […]

News
Article
Taking the NHS into the internet age: three reasons why FHIR is not just for techies
Should FHIR mean something to doctors, nurses, and patients? And what about small businesses? InterSystems healthcare executive director David Hancock believes so. The INTEROpen vendor co-chair gives just three of the reasons why. With the sometimes complicated technical language that surrounds the world of NHS IT, a practising doctor or nurse might not show much […]

News
OnTrak News Flash Issue 4
From the Desk of Christine Chapman Sitting in my home office this morning, it dawns on me that I have made this my place of work for two months. Hard to believe. In fact, when we all first moved from the Cambridge office to our home offices, I was certain it would be weeks, not […]

News
InterSystems – April Newsletter
Please Opt-in to our newsletter InterSystems Insights – UK & Ireland news, product updates & events Email not displaying correctly? View it in your browser %%dynamic_content_777%% InterSystems Insights We wanted to begin this month’s newsletter by sending you our warmest greetings. As a valued member of the InterSystems community, and in light of the COVID-19 […]

News
InterSystems named a Leader in IDC MarketScape for European EMR
InterSystems recognised as a Leader in the IDC MarketScape: European Electronic Healthcare Records 2020 Vendor Assessment1 IDC MarketScape: European Electronic Healthcare Records 2020 Vendor Assessment (1) According to the IDC MarketScape, “InterSystems is known for establishing solid, long-term relationships with its customers. Clients appreciate its ability to provide value for money, dependable service delivery, and […]

News
NHS trust saves its nurses nearly 20,000 hours a year through ePMA
Nurses at North Tees and Hartlepool NHS Foundation Trust save thousands of hours on drug rounds, and benefit from safer ways of working, following the go-live of the TrakCare electronic prescribing and medicines administration system Eton, 13th February 2020. Nurses at North Tees and Hartlepool NHS Foundation Trust have saved more than 50 hours a […]

News
InterSystems releases Novel Coronavirus screening functionality for TrakCare®
Unified healthcare information system provider is quick to respond to help clinicians screen and support patients with 2019-nCov Eton, UK, 10th February 2020 – InterSystems is releasing global functionality for its TrakCare® unified healthcare information system to screen and support patients with 2019-nCoV, the novel coronavirus infection that originated in Wuhan in China. The functionality […]

Blogs
Global Summit Live Blog – Creating the Future of Care
In the last century, life expectancy has doubled through innovation. Not only has innovation had a major impact on life expectancy, but also on the day-to-day workings of healthcare professionals. One-hundred years ago a doctor would visit a patient and take notes; 50 years ago a doctor would have medical records of a patient but […]

Success Stories
North Tees & Hartlepool NHS Foundation Trust realises clinical and efficiency benefits
North Tees and Hartlepool NHS Foundation Trust procured InterSystems TrakCare as its new Electronic Patient Record (EPR); phase one go-live was in October 2015. Since then, the Trust has been using TrakCare to help it achieve its digital health ambitions. Having built on these firm foundations, the Global Digital Exemplar ‘Fast Follower’ Trust is starting […]

Success Stories
Bridging the gap: Transforming pathology services in Wales
InterSystems TrakCare Lab has been providing NHS Wales’ National Laboratory Information Management System since October 2013. The integrated platform has been used to transform clinical information sharing, leading to better decision making and higher quality care. Processing more than 28 million tests every year, real-time results are empowering staff to improve diagnoses and outcomes for […]

Success Stories
Lincolnshire – leading the healthcare information revolution
Lincolnshire is using the latest technology to enable healthcare professionals to share patient records Many of the challenges facing the NHS are writ large in Lincolnshire. The second largest county in England, over half of its population live in rural locations and, with one in ten residents over the age of 70, it has a […]

News
KLAS Research Ranks InterSystems Among Top Interoperability Vendors of 2019
InterSystems rates highest in four key areas including advanced use cases, consistency of experience, ease of maintenance, and point-of-care CAMBRIDGE, Mass.– InterSystems, a global leader in information technology platforms for health, business, and government applications, today announced its tremendous performance in the new KLAS® Research report, “Interoperability Platforms 2019.” InterSystems customers provided highly positive feedback […]

News
Joined Up Health and Care 2019: Doing what hasn’t been done before
The annual InterSystems Joined Up Health and Care conference heard from pioneers and idea leaders. From a world-famous mountaineer to a sustainability and transformation partnership, delegates were infused with inspiration for their digital journeys. Digital transformation in the NHS can at times feel like climbing a mountain; at first it seems impossible to reach the […]

News
Taking the NHS into the internet age: three reasons why FHIR is not just for techies
Should FHIR mean something to doctors, nurses, and patients? And what about small businesses? InterSystems healthcare executive director David Hancock believes so. The INTEROpen vendor co-chair gives just three of the reasons why. With the sometimes complicated technical language that surrounds the world of NHS IT, a practising doctor or nurse might not show much […]

News
New Release of InterSystems TrakCare Offers Mobile-Enabled User Interface to All Clinical Workflows
Unified healthcare information system now built on InterSystems IRIS for Health to offer FHIR, SMART on FHIR support, and even greater scalability. InterSystems, a global leader in information technology platforms for health, business and government applications, today announced that the latest release of InterSystems TrakCare®, which extends mobile capabilities for the unified healthcare information system. […]

Blogs
Dr Pam Ramsay talks about criticalcarerecovery.com
Dr Pam Ramsay talks about criticalcarerecovery.com an award-winning website supporting patients recovering after a spell in ICU The former intensive care nurse and researcher has been the driving force behind an online resource to support intensive care patients and their families. She was recently awarded the Digital Impact Award at the Holyrood Connect Digital Health […]

Blogs
Talking tech with William Edwards
The director of eHealth at NHS Greater Glasgow and Clyde won the Digital Leader Award at the Holyrood Connect Digital Health and Care Awards 2019. Sponsored by InterSystems, here he talks about the board’s digital strategy; and why clinical leadership is vital for success. William Edwards, the director of eHealth at NHS Greater Glasgow and […]

Blogs
Reflections on the 3rd INTEROPen Hackathon
The 3rd INTEROPen Hackathon took place on Thursday 27 June in central London in collaboration with the One London LHCR (Local Health and Care Record). It was an outstanding event – valuable to both builders of software, LHCRs, the service as a whole and NHS Digital and NHSX. The event had 110 attendees from 29 […]

Blogs
Unifying Healthcare in Scotland
The NHS Scotland Patient Management System program for hospitals gives authorized users immediate access to better clinical and administration information from one standard healthcare information system. The program aims to improve patient care, modernize clinical processes, and encourage more cost-effective ways of working. It is a strategic part of the Scottish Government’s e-health transformation to […]

Success Stories
South Devon: Integrated and Informed Care with HealthShare
Acute and community teams are working closer together than ever before, through the integration of IT systems across health and care settings in South Devon. The NHS in Torbay and South Devon has been at the forefront of healthcare integration for more than a decade. In January 2015 the area achieved NHS England vanguard status […]

Success Stories
Child Protection Information Sharing
Child Protection Information Sharing: An integration mission to protect vulnerable children InterSystems has been working with NHS trusts to enable streamlined adoption of Child Protection Information Sharing. Pioneers could now offer lessons for national acceleration. Set up to help save lives, Child Protection Information Sharing (CP-IS) launched in 2012, to provide frontline unscheduled care professionals […]

Success Stories
Coordinate My Care: enabling patient choice when it matters most
Sharing patient’s wishes with health and care providers across London through Coordinate My Care’s personalised urgent care plan. Delivering care quality and operational benefits with a system that is better addressing patients’ needs. Over 500,000 people die in England and Wales every year , and almost half of those die in hospital – despite the […]

Success Stories
Joining the dots to improve care
Joining the dots to improve care – Inside North Tees’ adoption of the TrakCare EPMA North Tees and Hartlepool NHS Foundation Trust, which employs over 5,600 staff and has a 570-bed capacity, was the first English NHS trust to deploy the InterSystems’ TrakCare electronic patient record, in 2015. Since then, the trust has been using […]

News
The Topol Review (or Mind the Gaps)
InterSystems Solution Architect at InterSystems considers how successful the Topol Review has been in meeting its objectives? The Topol Review published and presented in February 2019 with grand publicity and attendance from Matt Hancock and others, is the culmination of a year’s work by Eric Topol and a large team, sponsored by Health Education England […]

News
Article
Why sharing health and care information is not enough
Creating a digital version of the old paper system only gets health and care so far; we need to look at workflow beyond any one hospital or organisation. Sharing information We have made some really big strides in sharing information across health and care in South Devon. Our model has been built with the intent […]

News
Article
Informed, inspired care
Lincolnshire Health and Care’s Gary James explains how the county’s new integrated Care Portal system will help transform healthcare for an ageing and widely dispersed population. The challenges we are facing today in Lincolnshire are the challenges of the future for the whole UK. As a healthcare system we need to deliver sustainable services for […]

News
Article
Are we in the NHS reinforcing mental health stigma through excessive data secrecy?
If mental health data remains more secretive than HIV, cancer or diabetes, care inequality will continue. The human immunodeficiency virus, or HIV, once carried a stigma with similarities to that of mental illnesses today. Not long ago, even the occurrence of a test for HIV would be kept hidden from relevant healthcare professionals and care […]

News
Article
Coordinate My Care: a clinical solution to address NHS urgent care crisis?
Coordinate My Care: a clinical solution to address NHS urgent care crisis? Coordinate My Care is the digitally-enabled urgent care plan that embeds consent, connectivity and clinical context into a service that better coordinates care at times of most need. Professor Julia Riley, consultant in palliative medicine and clinical lead for Coordinate My Care, shares […]

News
Article
Work with the willing to achieve digital transformation
By aligning people, process and technology, North Tees and Hartlepool NHS Foundation Trust has created the building blocks for clinically-led digital transformation and joined-up health and care. Let us be clear. Digital transformation is not easy, especially in the NHS. It means working with patients, professionals and vendors to create an environment that sees technology […]

Blogs
Once Upon a Time in Health and Social Care
Where we are delivering interoperability and if we will ever be successful, with some help from Sergio Leone. Following on from representing techUK on an Interoperability Panel at UK Health Show, techUK Health and Social Care Council Member, David Hancock, reflects on the panel session. What is happening today, is similar to characters at the […]

Blogs
Technical Challenges of Interoperability
The ultimate technical challenge of interoperability is not defining the standards but getting the standards adopted and used. Those of you who have read my three previous blogs will know that one of the main barriers to successfully implementing interoperability standards is the variability of endpoints. Systems in health and social care have different interoperability […]

Blogs
Vision without reality is just an illusion
Visions for IT in the NHS, with various levels of ambition, have come and gone. Now more than ever, it is in our interests to make digital transformation successful – it is vital for the service, for patients and tax payers. I applaud the honesty in Matt Hancock’s Tech Vision where the document says, “We […]

Blogs
If everyone is moving forward together, then success takes care of itself
Successful adoption of universal interoperability standards across the NHS requires collaboration and co-production – with all stakeholders including suppliers. David Hancock, Client Engagement Director at InterSystems urges the NHS not to mandate interoperability standards top-down, for risk of failure. The digital vision for Health and Care was published in October 2018 and there was a […]

Blogs
The reality of NHS interoperability
The reality of NHS interoperability If we are to effectively tackle the unprecedented financial, clinical and social problems in health and care most people accept that we have to integrate our local health economies. In this first of six blogs, David Hancock, client engagement director at InterSystems, explores why interoperability is top of the political […]

Blogs
Rules of Engagement
Allowing patients to be more engaged with their care can help people be healthier and deliver better health outcomes. Technology is seen as a key enabler. However, technology-enabled patient engagement is evolving. Globally, most countries exhibit a relatively low level of maturity of common patient engagement online functions such as patient access to medical records, […]
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InterSystems’ advanced software empowers providers, the NHS, medical technology innovators, software developers, clinical laboratories, and life sciences companies to deliver what matters.